Housing

Family Housing routine trouble calls

Please submit routine trouble calls for maintenance and appliances at the following link: www.navymwrnaples.com/family-housing-service-request

-----------------------------------

Housing Service Center

Housing supports all military and Department of Defense (DoD) civilian families and unaccompanied personnel assigned to NSA Naples with a goal to help personnel locate suitable and affordable housing.

The Housing Service Center provides a wide range of services. Please bring a copy of your orders and your transportation agreement to Housing. The staff will assist you with:

• Approved available housing on and off base
• Approved Real Estate agents
• Detailed market information on local areas
• Feedback from previous renters on a specific property and/or landlord
• Landlord information and mediation
• Contract administration services (lease review/interpretation, termination of lease and addendums for contract renewal)
• Assistance with interpreting utility bills

You may review approved available housing at www.homes.mil.

Base Family Housing

Family Housing Routine Housing Requests

Most housing is in apartment buildings. There are 6 to 12 units per building for both officer and enlisted families. Apartments are configured as 2-, 3- and 4-bedroom units.

All units are equipped with:

• Kitchen with refrigerator, gas stove/oven, microwave, and dishwasher
• Laundry room with American-style washer and dryer
• Central heat and air conditioning
• Cable TV (AFN and Skye are available)
• ADSL Internet access is available
• Wired for 110- and 220-volt electric
• Refrigerator
• Stove
• Washer and dryer (gas or electric)
• Wardrobes (one per family member)
• Two transformers

Pet Policy

Two pets (dogs and cats) are permitted in base housing. Pets must be microchipped and registered with the Veterinary Clinic. Cats must be spayed or neutered. Dogs must be 70 pounds or less. Some dog breeds are not allowed on base, so check with the NSA Naples Veterinary Clinic before shipping your pet(s). Exotic pets such as reptiles and spiders are prohibited, with no exceptions to this policy. It is important you let your sponsor know about your pet requirement before you arrive. If you rent on the local economy, most landlords allow cats and dogs.

Unaccompanied Housing

Unaccompanied Housing Routine Trouble Calls/Housing Requests

All E-4 and below unaccompanied personnel assigned in NSA Naples and its tenant commands will reside in Unaccompanied upon arrival. If you wish to move to off-base housing, you must receive approval through your local command.

Are you interested in becoming a Resident Advisor (RA) to mentor Junior Sailors? Please let us know. An RA room consists of a private room and a separate living room, plus reserved parking.

Mold and Mildew

Mold and mildew occur more easily in humid climates. Whether you reside in Military Family Housing, Unaccompanied Housing or Off-base housing, it is no surprise that mold is a topic of interest. The construction methods used in Europe are different than in the United States. Europeans are very familiar with the importance of providing adequate air circulation year round in their homes, which significantly reduces the chances of mold and mildew growth. This area typically experiences very wet and damp conditions during the spring, fall and winter months, which produces conditions for mold and mildew growth.

Sources of water infiltration that lead to mold and mildew are primarily the steam from a bathroom shower, cooking and condensation on the windows. Mold and mildew can be seen on bedrooms close to the bathroom or on the other side of a shared wall. A great way to mitigate this issue is with ventilation. 

Here are some tips for preventing mold and mildew problems:

• Keep your bathroom window cracked open during a shower or bath.
• Open the windows to allow fresh air into your home or apartment on nice days.
• Leave space around your furniture to allow air flow.
• Clean up food and drink spills promptly.
• Periodically open the doors on your cabinets to allow air to circulate in your storage areas.

All mold and mildew issues, regardless of species, are treated the same:  Control the moisture source and remediate the contamination. Mold sampling results do not change this, nor do they provide a reliable indication of health risk. Fortunately, mold is something that be combatted!

Also, use dehumidifiers to help you fight the good fight. Dehumidifiers are available for both on-base and off-base housing. Contact the Teverola warehouse at 081-811-4242 / DSN 629-4242 to arrange pick up. If you do not receive an answer, contact the Warehouse Manager at 081-811-4270 / DSN 629-4270. 

Housing Services is standing by to assist you. 

• Housing Trouble Desk at 081-811-4285/4286 / DSN 629-4285/4286.
• After-hours support, call the NSA Quarterdeck at 081-568-5547 / DSN DSN 626-5547.

Renter's Insurance

When living in government housing or on the economy, it is important to be covered with renter’s insurance. It is your responsibility – military members and civilians – to protect your possessions and cover the cost of damages the unit or rental home you may accidentally cause. Protect yourself from unexpected expenses with this relatively inexpensive insurance. If you have an existing renter's insurance policy, please make sure the coverage is sufficient.  For more details about renter's insurance, contact your Legal Services Office. Download informational poster here.

Furnishings Program

Housing provides military members and DoD civilians residing in off-base housing the following items for the duration of your tour at NSA Naples:

Temporary furnishings such as beds, sofa, table, and chairs are available for loan until your household goods arrive. Kitchen items are available for temporary loan from the Loaner Locker located at the NSA Naples Fleet and Family Support Center.

How may we help? Housing issue resolution

All resident suggestions, concerns or complaints are important! If you are not satisfied with our service, we have a three-step resolution process. 

Useful phone numbers